Connection problems fall under two groups: USB connection problems and Wi-Fi Connection dilemmas. It certainly is better to first make sure your unit can connect with iMazing via USB.
Wi-Fi and USB connection dilemmas may have origins that are many they’ve been by nature complex processes which are sometimes difficult to troubleshoot. Usually, the issue may also impact reference to iTunes.
Before continuing any more, be sure iTunes is as much as date, particularly when your unit’s iOS variation is present
USB Connection Dilemmas
Beginning with the 2018 iPad Pro, Apple mobile phones could have A usb-c slot rather of the lightning slot.