Yearly Statements
Yearly Statements are delivered call at of each year to the address we hold for you september. This is certainly among the good reasoned explanations why it’s important to tell us should your contact details modification.
The declaration will take care of the time scale through the preceding September to August regarding the present 12 months. The statement lists transactions throughout the period under consideration, the relevant rate of interest, while the stability outstanding – including any arrears. It’s important to remember that the declaration is actually for information purposes and never a need for re payment.
Change of situation
Should there be a big change of scenario – including title or target change – please send us the revised details, composing to your target listed in the connections page. On 0333 004 5045 to discuss the situation in more detail if you are unable to make your repayments as a result of a change in circumstance, please call us.
If, at any time, your revenue falls underneath the limit degree founded for loan repayments because of the federal federal Government and you intend to connect with defer your repayments, please contact us on 0333 004 5045. The earnings threshold for the 2019-2020 scholastic 12 months is ?32, 347 (comparable to ?2,695.58 every month).
Please be aware that deferment could be backdated as much as 90 days, at our discernment, which means three or less re re payments may not be categorized as arrears in case your application that is deferral is by the figuratively speaking Company.
Complaints
To be able to manage your problem as quickly and effortlessly possible, please contact us on 0333 004 5045. If you wish to take issues further, please deliver your written issue to:
Thesis Servicing PO Box 141 Caerphilly CF83 9BX
We are going to issue a form that is complaint one to finish and get back, in accordance with our complaints procedure, which can be available on demand.